Skip to content
Create your account
  1. Help center
  2. Account

I forgot my password. What do I do?

Use “Forgot password” on the sign-in page; a single-use reset link is emailed to you. An admin can also reset a staff password from Users.

  1. On the sign-in page choose “Forgot password” and enter your email.
  2. Open the emailed link; it works once and expires.
  3. Set a new password that meets the checklist and sign in.
Limits and conditions
  • Staff can also ask their admin, who can reset a password or PIN from the Users screen.
  • A deactivated or archived user cannot sign in until an admin restores them.

Related articles

Last reviewed: 2026-09-27
You will continue in the Zaxore app to create your account and set up your business.

Back to help center