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Knowledge hub: straight answers about Zaxore
What is Zaxore?
A point-of-sale and business management platform by Nexore LLC: POS, inventory, branches, loyalty, online ordering and teams.
Learn moreGetting started
Create an account, pick your business template, add a branch and your team, then make the first sale.
Learn morePOS
Registers with shifts, barcode scanning, cash / card / split payments, discounts with approval, refunds and receipts.
Learn moreInventory
On hand, reserved and available stock per branch, updated by every sale, with transfers, counts and reorder alerts.
Learn moreBranches
One or many companies and branches in one account, each with its own registers, stock, hours and time zone.
Learn moreCustomers
Customer profiles with purchase history, credit and statements, found at the register by card, phone, email or code.
Learn moreLoyalty
Members earn points on every purchase; redeeming points or a reward is a separate, optional choice.
Learn moreOnline ordering
Each branch gets its own ordering link and QR code with a photo menu; orders reserve stock and reach staff at once.
Learn morePickup
Customers choose “as soon as possible” or a free slot from the branch schedule, and pay at the branch.
Learn moreEmployees and permissions
Invite staff by code or QR with a role and a branch; the system blocks anything outside them.
Learn moreBusiness types
Retail, café / restaurant, grocery / convenience, salon / services and wholesale, each with a setup template.
Learn moreIntegrations
Keyboard-mode scanners, browser printing and CSV export today; payment terminals and accounting software not yet.
Learn moreHardware
Any phone, tablet or computer with a browser, plus an optional scanner and printer. Nothing to install.
Learn moreNew and coming next
New: offline cash sales, a customer display and receipt printers. Beta: Zaxore AI. Early access: Headquarters, the partner portal and the AI CFO. Planned: card terminals, online payment and native apps.
Learn moreStart here
What is Zaxore and who is it for?
Zaxore is a point-of-sale and business management platform developed by Nexore LLC that brings sales, inventory per branch, customers and loyalty, online orders and teams into one system.
Does it work for a single business or several branches?
Both. A company can have one location or many branches and warehouses, each with its own registers and stock, and a workspace can hold several companies.
What happens after I click “Create account”?
You continue in the Zaxore app: choose Individual or Business, enter your details, accept the terms, then guided setup helps you pick a template or modules.
How do I set up my company and add a branch?
Complete the business profile, then add branches and registers from Locations; the dashboard checklist tracks these steps.
How do I invite an employee and set their permissions?
From Users, create an invitation with a role, branch and register; share the code, link or QR. The employee accepts it on the Join page and signs in as themselves.
Owner, branch manager, cashier, employee: what does each see?
Each role sees only its tools: the owner sees everything, a branch manager sees their branch, a cashier sells at their register, and other staff see their module.
How do I add products and start selling?
Create products with SKU, barcode, price and initial stock, then open a shift at the register, scan or search, and take payment.
How do I scan barcodes?
With the phone camera, a USB or Bluetooth scanner, or by typing the code — in the product form and at the register.
Can I use a Zebra barcode scanner?
Yes, when the scanner works as a keyboard (USB HID or Bluetooth HID): it types the code and Enter into Zaxore's fields. There is no dedicated Zebra integration, and no Zebra model has been tested yet — each one requires device compatibility verification.
How do I track inventory and customers?
Inventory shows on-hand, reserved and available per branch with a full movement history; Customers keeps profiles, balances, statements and loyalty points.
How do purchase orders and suppliers work?
Add suppliers company-wide or for specific branches, create a purchase order for a branch, and receive it in one or several deliveries; stock and cost update at that branch.
Does it work from my phone?
Yes. Zaxore is a web app for phone, tablet and desktop browsers, with a bottom navigation and a mobile register, and it can be installed to your home screen. The register keeps taking cash sales if the internet drops.
Which features are available, and what are their limits?
Live: the register with offline cash sales and a customer display, inventory, purchasing, loyalty, bookings, QR ordering, team and permissions, reports and bookkeeping, and several companies in one workspace. Zaxore AI is in beta; Headquarters, the partner portal and the AI CFO are in early access; card terminals and online payment are planned.
How are subscriptions and plans managed?
There are three plans — Core, Growth and Business — managed from Billing in the app. A new workspace starts on Core with a free trial of Business. This website does not list prices.
How do I reach support?
Through the Support page in the Zaxore app and the contact channels listed on this website’s Contact page once they are published.
I forgot my password. What do I do?
Use “Forgot password” on the sign-in page; a single-use reset link is emailed to you. An admin can also reset a staff password from Users.
My invitation code does not work
Codes are single-use and expire after 24–168 hours; ask the admin to create a new invitation.
How do loyalty points work?
Members get a loyalty code. Earning and redeeming are two separate choices: attaching a member always earns points, and redemption is opened only on purpose — at the register, or online for customers signed in to My Zaxore. Tiers and expiry are optional.
How does ordering for pickup work, and how is the pickup time chosen?
The customer orders on the branch’s ordering page, chooses “as soon as possible” or a free pickup slot the branch can prepare, and pays at the branch when collecting. A branch minimum order is shown and checked.
How do customers order from a specific branch?
Every branch has its own ordering link and QR code, with its own menu, stock and pickup hours. The customer orders from the branch they open; choosing another branch starts a new cart there.
What is “My stores” (My Zaxore) for customers?
After signing in, a customer sees every store they belong to in one place — each with its own points, rewards, recent orders and history. Points stay with the store where they were earned.
How do customers earn and use their points?
Members earn points when a purchase or an online order is completed and see an estimate before they order. Using points is a separate, optional choice: at the register, or online when signed in to My Zaxore. Guest orders earn no points.
How do clients book an appointment online?
Share your booking link: the client picks a service, then a professional or “anyone available”, then a time that is really free. Staff see the same free slots in Bookings.
How do I add product photos, and where do they show?
Add several photos per product by drag and drop or the phone camera and pick the main one. They show on the register grid, the online menu and the product lists.
What’s new in Zaxore?
Cash sales while offline, a customer display, receipt printers, stock counts and receiving by scan, built-in bookkeeping with monthly close, several companies with a one-tap switcher, and Zaxore AI in beta.
Which languages does Zaxore support?
English, Arabic (right to left) and Spanish, in the app, in account emails and on the pages your customers use.
What is in beta, early access or coming next in Zaxore?
Beta: Zaxore AI and message-based receipts and reminders. Early access, switched on company by company: Headquarters, the partner portal, the AI CFO, bank reconciliation and year-end close. Planned, with no dates: card terminals, online payment, delivery orders, accounting-software sync, native apps and smart vision.
Which types of business does Zaxore serve?
Five kinds, each with a setup template: retail stores, cafés and restaurants, grocery and convenience stores, salons and service businesses, and wholesale and distribution. You can also pick modules yourself.
What does Zaxore integrate with?
Zaxore works with barcode scanners and the device camera, ESC/POS receipt printers and cash drawers from Chrome or Edge (not yet certified), a customer display, and CSV export. Card terminals, accounting software and delivery apps are not integrated.
What hardware do I need for Zaxore?
A phone, tablet or computer with a modern browser is enough. Add a barcode scanner, an ESC/POS receipt printer and cash drawer, or a second screen for the customer if you want them; no model is certified yet.
Not covered here? The Support page in the app has the current support instructions.