Your business decides how many points a purchase earns. At the register, the cashier attaches the member before payment; online, the member identifies themselves at checkout and sees roughly how many points the order will earn. The points are added when the order is completed.
- The customer checks their balance and progress on their loyalty page or in My Zaxore.
- Online, when signed in to My Zaxore, they can choose to redeem points on the order at checkout — or leave them to keep earning.
- In the rewards store they can also take a reward code and show it at the register, where the cashier applies it.
- Guest orders do not earn points; the customer can join during checkout instead.
- Points belong to the store where they were earned; there is no transfer between stores.
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How do loyalty points work?
Members get a loyalty code. Earning and redeeming are two separate choices: attaching a member always earns points, and redemption is opened only on purpose — at the register, or online for customers signed in to My Zaxore. Tiers and expiry are optional.
What is “My stores” (My Zaxore) for customers?
After signing in, a customer sees every store they belong to in one place — each with its own points, rewards, recent orders and history. Points stay with the store where they were earned.
How does ordering for pickup work, and how is the pickup time chosen?
The customer orders on the branch’s ordering page, chooses “as soon as possible” or a free pickup slot the branch can prepare, and pays at the branch when collecting. A branch minimum order is shown and checked.