- Switch on the Loyalty module (guided setup or Setup screen).
- Add the customer as a loyalty member; they receive a loyalty code and a wallet page.
- At the register, find the member by card, phone, email or code before payment. That links them to earn only: the sale earns points on its items after every discount (including points redeemed on the same sale) and before tax.
- Only if the member wants to use points or a reward, open redemption and choose it; the discount is applied within the same sale.
Limits and conditions
- Online, a signed-in member sees an estimate of the points the order earns and can choose to redeem; guests earn nothing.
- The business sets the rate (1 point per 1.00 unless changed). Points are rounded down; products or categories excluded from loyalty, and taxes, never earn. Tier and campaign multipliers apply on top.
- Tiers raise the earning rate, and a reward can be limited to certain tiers; points can expire with reminders.
- The customer’s own points page shows balance, rewards and history.
Related articles
How do I track inventory and customers?
Inventory shows on-hand, reserved and available per branch with a full movement history; Customers keeps profiles, balances, statements and loyalty points.
How do I add products and start selling?
Create products with SKU, barcode, price and initial stock, then open a shift at the register, scan or search, and take payment.
You will continue in the Zaxore app to create your account and set up your business.